Shipping Policy

1. Delivery Locations

DongFang Pakistan delivers products across Pakistan through trusted courier partners.

2. Shipping Time

• Orders are processed within 24–48 hours after confirmation.
• Delivery time varies by location:
  • Major cities: 2–4 business days
  • Other areas: 4–7 business days

3. Shipping Charges

• Standard shipping charges may apply and are displayed at checkout.
• Free delivery may be offered during promotional campaigns.

4. Order Tracking

Once your order is dispatched, tracking details will be shared via SMS or email.

5. Delivery Attempts

Couriers make two delivery attempts. If the customer is unavailable, the parcel may be returned.

6. International Shipping

Currently, DongFang Pakistan does not offer international shipping.

7. Damaged Parcels

If your parcel arrives damaged:

• Do not accept it
• Inform customer support immediately

8. Modification of Address

Once the order is shipped, the shipping address cannot be changed.